I can't take it anymore. I realized yesterday that calling Comcast is actually unhealthy for me. Every single time I call someone tells me a different answer. Without fail. They have messed up our bill every single month, and when I call to ask questions, I get about 4 different answers. Yesterday when I called they said they overcharged us for internet and they would credit us $73.60 for the time period of the overcharge. Then I came home and they took away our movie channels. So I called back and recieved FOUR different prices for adding them back by FOUR different people. Five dollars, seven dollars, seventeen dollars, and fifteen dollars. When I asked the last person about the different prices he told me that everyone else was wrong. When I then asked how I knew he was the one with the right info...he essentially yelled at me. It's clear now this company makes up prices/promotions/rates. It's ridiculous.
It goes without saying we are looking into Direct TV.
At Home with Kate Rheinstein Brodsky
19 hours ago