It has certainly been awhile, but things are ramping back up here at DC Rowhouse. Here's a sneak peek:
I can tell you, this project is kicking my ass. From planning to inception this thing has been a little bugger. From the photo you can see this is our bedroom. For some reason we finished the guest room first and left our room to linger. . . for years. So, it was time to do something. One of the pieces (the one I hoped to get done first) was the get cable upstairs. Now, I could have done it myself or called an electrician, but I needed to get the cable company out to move the line in the back so I figured I'd have them do the whole job. This has been the worst contracting experience by far.
Let me start from the beginning. A month ago, I called Comcast (our horrible cable provider) to schedule a call for a custom installation. I explained on the phone exactly what I wanted. After being put on hold from no less than six times so the Comcast operator could ask his manager questions, they scheduled a call. I made the appointment far in advance for March 20th. On March 20th, the installer called me early in the morning to inquire about what I wanted. I explained and he said, "yeah, I don't do that". He still showed up for the appointment and told me I needed a custom installation appointment. With more than annoyance in my voice, I explained that is exactly what I booked. Well, apparently they made a mistake. Four calls later and I was set up for an appointment for the 26th, because they wouldn't do custom installs on the weekend. Fine. I just wanted to get it done.
The 26th was Friday. They were suppose to come first thing in the morning. By 2pm, no one had showed so I phoned in to them to inquire. "oh", the operator said, "you're scheduled for tomorrow between 11 and 2". WHAT?! Even when I called comcast the automated line told me I was schedule for the 26th, the operator said the 27th. She said she would check and call me back. She never called. Fuming, I waiting impatiently for someone to show on Saturday, the 27th. At 1:30pm, they finally arrived. I showed him what I wanted to get done. After hemming and hawing he asked me when I would like to make the appointment. Um, what? This IS the appointment I replied. No, no he said, he was out to do a survey of the site only, and would have to come back. The level of rage I now had was unhealthy.
I could spend 2-3 paragraphs on the idiotic conversation I had with Comcast guy #2, but it wouldn't provide any good. Simply put, this guy was rude and apparently a Comcast contractor.
I'll fill you in on the rest of the story when it happens.
Francois Catroux by David Netto
17 hours ago