Thanks to a comment left by a lovely reader on a previous post complaining of the fallen wires in my yard/deck I went ahead and called Comcast to see if they could fix it. It was Saturday afternoon and when the delightful woman on the phone said "How's Monday?" I was pleased as punch.
On Monday, when the technician showed up 15 minutes earlier than the window of time he was suppose to, I was even happier. After that, things took an ugly turn.
Thick layers of ice blocked us from getting to where we needed to go. So, it was safety-goggles and hammers for a while. Have you ever had a piece of ice fly into your eye. Let me tell you . . . it's unpleasant. When will I learn to where the goggles BEFORE I get hurt? Someday, I hope. After getting out some frustration, the cable guy informs us the wires are phone and cable. He'll fix the cable, but we'll have to call Verizon. This is when the puppy-dog-eyes came out, and the stumbling of phrases began:
"But, we don't have an account with V-V-V-Verizon, we get our phone through you now."
"Can't you just do it for us p-p-p-p-please?"
"PLEEEEEEEEEEEEEEEEEEEEEEEAAAAAAAAAAAAAAASSSSSSSSSSSSSSSSEEEEE?"
He finally did it. I really think he just felt bad for us. I also think he might have felt a little threatened by our dismay. It took him about 4 seconds. The amount of time it takes for you to climb a ladder five rungs - that's how long it took.
The wires, however, are still droopy. But, that'll have to wait until Spring to be fixed.
On Monday, when the technician showed up 15 minutes earlier than the window of time he was suppose to, I was even happier. After that, things took an ugly turn.
Thick layers of ice blocked us from getting to where we needed to go. So, it was safety-goggles and hammers for a while. Have you ever had a piece of ice fly into your eye. Let me tell you . . . it's unpleasant. When will I learn to where the goggles BEFORE I get hurt? Someday, I hope. After getting out some frustration, the cable guy informs us the wires are phone and cable. He'll fix the cable, but we'll have to call Verizon. This is when the puppy-dog-eyes came out, and the stumbling of phrases began:
"But, we don't have an account with V-V-V-Verizon, we get our phone through you now."
"Can't you just do it for us p-p-p-p-please?"
"PLEEEEEEEEEEEEEEEEEEEEEEEAAAAAAAAAAAAAAASSSSSSSSSSSSSSSSEEEEE?"
He finally did it. I really think he just felt bad for us. I also think he might have felt a little threatened by our dismay. It took him about 4 seconds. The amount of time it takes for you to climb a ladder five rungs - that's how long it took.
The wires, however, are still droopy. But, that'll have to wait until Spring to be fixed.
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